280 – Reframing the challenge to councils

2000 words (20 minutes reading time) by Lancing Farrell

Introduction

Is the challenge that councils face insufficient revenue to cover costs? Or is it that they are providing services outside their remit? Or is it waste and inefficiency in their operations? Is it all of the above? And, if it is, where do you start to address it?

When you look at the different things councils are doing to respond to the rate cap – arguing for its removal or modification to enable higher rate increases, cutting services and service levels, shaving 10% off every budget to force savings, or implementing an ‘efficiency dividend’ through successive budgets – you could be forgiven for wondering if councils are trying to solve the same problem.

Having a common view of the problem to be solved is a start to genuine and effective action across the sector.

I have been thinking about a simple re-framing of the problem councils need to solve in a rate capped environment.

So, what is the problem?

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279 – ‘Guerilla volunteering’ – a response to risk aversion and red tape?

1200 words (12 minutes reading) by Colin Weatherby

A recent article in the Melbourne Age by Alan Attwood, entitled ‘Red tape’s strangling volunteering – creating more casualties than you’d think’, is timely in drawing attention to a growing problem in Victorian local government. Risk aversion and red tape are making it difficult for people to volunteer in their own community or even get a job at their council. This focus on playing safe seems to be counterproductive.

As Sidney Dekker and Georgina Poole point out succinctly in ‘Random Noise – Measuring Your Company’s Safety Performance‘, most organisations don’t exist simply to be safe; they exist to provide a product or service. It is unfortunate that many councils seem to be starting to think otherwise. Dekker uses the term ‘safety theatre’ to describe the superficial and often misleading efforts that organisations put into safety. I can’t help thinking that some of the risk management red tape making volunteering more difficult fits that description.

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278 Some new thinking on value

400 words (4 minutes reading) by Carole Parkinson

I am always on the lookout for new and useful thinking. Sometimes the new thinking is not that new – it is old thinking in a new context. This is why a post on a new Substack caught my attention. It is a novel application of some proven thinking about value .

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277 – Mediocrity at work.

1000 words (11 minutes reading time) by Gordon Brittas

I seldom put pen to paper, however, reading the viewpoints of former colleagues has stimulated my thinking. Tim Whistler and Carole Parkinson’s posts on model collapse have started me thinking they are onto something. Is model collapse just mediocrity at work? Perhaps mediocrity is a product of model collapse? Or could it be a cause? So many questions.

As an expert in mediocrity, I must say that I know it when I see it.

Mediocrity

A recent paper by Tobias Jones entitled ‘Italy’s strangely seductive culture of mediocrity’, struck a chord with me. Jones cites a paper by the Oxford criminologist Diego Gambetta and Paris-based philosopher Gloria Origgi, ‘The LL game: The curious preference for low quality and its norms’, which discusses why so many academic conferences in Italy go seriously awry in a ‘cocktail of confusion, sloppiness, and broken promises’. It suggests that most Italians in academia prefer sloppiness to perfectionism.

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274 – The Wigan Deal and Value for Money

1500 words (17 minutes reading time) by Carole Parkinson

The Wigan Value for Money Statement

Lancing Farrell’s post on Wigan and the Deal 2030 explains how a council has successfully decided to make a radical change in the relationship with its community in response to austerity measures imposed by central government. By all accounts the Deal 2030 has been successful in reducing the resources needed for the council to deliver its services, in large part by reducing demand for those services by helping people to do things for themselves or to access services provided by the VCFSE (voluntary, community, faith and social enterprise) and private sectors.

It is 10 years since the Deal 2030 was launched. As with any big organisational change, it is hard to evaluate its success from the outside. To help us, there have been several reviews of the Deal 2030 since it was implemented, including the King’s Fund (2019), the Centre for Policy Impact (2019), and a Corporate Peer Challenge (2017). All have reported favourably on both the success in implementing actions in the Deal, and the impact of those actions on the Wigan community. Therefore, it was with some interest that I saw Wigan Council has recently released a Value for Money Statement.

Perhaps everything is not what it appears?

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273 – Can councils learn from the local football club?

1300 words (14 minutes reading time) by Colin Weatherby

 Great Coach 2.0

Some time ago I wrote a post about council performance measurement being like a dashboard on a car. I used the image of a dashboard like the one on my 1962 Morris Mini to keep it very simple. I noted that the car dashboard had evolved over many years and been refined to be a distillation of information to the minimum required for a driver to be in control of their car. It didn’t tell the driver where they were going or if they were on track to get there. I was hoping it would be an example councils could follow. Lately, I have turned my attention to sport.

Australian rules football and statistics

It is football season in Australia, and I was reading about how footy clubs, professional and amateur, are using data and statistics to measure and improve their performance. It started me thinking. Every council in Australia must have a local footy club. Perhaps they can learn something from them?

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272 – What is the big deal about the Wigan Deal?

1200 words (13 minutes reading time) by Lancing Farrell

In his post on the Victorian local government enquiry, Colin Weatherby mentioned the Wigan Deal as an example of how councils can avoid the politics of sacrifice – i.e. being forced to give up what you have today – and instead move to the politics of transition – i.e. finding better ways in the future. It seems like a no brainer to me and I am sure every elected representative would agree that this would be better politics. Unfortunately, they are not necessarily getting to make the decision – or, if they are, they are being given limited options by their bureaucracy about the decision they can make.

Strategic versus operational decisions

As an aside, this has been a point of contention in Victoria where the Local Government Act restricts councillors to making ‘strategic decisions’, while the CEO and staff make ‘operational decisions’. The definition of each type of decision seems to be quite flexible. For anyone wanting to see how this plays out, watch the Mornington peninsula Shire Council meeting on the 28 May 2024 at the 4 hour and 25 minute mark. Fascinating.

In contrast, the Wigan Deal was created and implemented with the commitment and direction of both elected representatives and the organisational leaders.

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271 – Victorian government enquiry into local government

1000 words (11 minutes reading time) by Colin Weatherby

The Victorian state government’s Legislative Council Economy and Infrastructure Committee has started an enquiry in to the funding and service delivery of local government in the state, which will look at:

  • The effects of cost shifting from the state and federal governments to local councils in an examination of vertical and horizontal fiscal imbalances.
  • Whether local councils are adequately delivering on their core service delivery objectives.
  • The overall revenue structure of local government.
  • Whether the existing revenue structure is sustainable and appropriate or if alternative models of funding would be more sustainable and appropriate.
  • Any other related matters.

This is a timely review and comes at the same time that the national government is also holding an enquiry into the financial sustainability of local government. It seems that the other levels of government have become concerned about whether councils are able to meet community needs and expectations now and in the future.

Unsurprisingly, the Local Government Finance Professionals (FinPro) have made a submission to the Victorian enquiry . They make a number of interesting points in their submission.

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270 – Local government and Financial Sustainability Strategies

2850 words (30 minutes reading time) by Colin Weatherby

Councils across Australia have recently started developing financial sustainability strategies. This sounds like a good idea, but is it?  Are the goals in these strategies realistic and achievable? Do they seriously address fundamental issues affecting sustainability or are they just another distraction? The latest fad?

To kick this post off, let’s look at 3 councils, Logan Council in Queensland, Central Coast Council in New South Wales, and Yarra City Council in Victoria.

It is a long post but worth the effort!

Financial sustainability and corporate planning

Given the parlous condition of council finances and the existential threat from rate capping in NSW and Victoria, it is interesting to see where the financial sustainability strategy fits into organisational planning for councils.

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269 – Unrestricted cash: are councils hopeless or helpless (or both)?

630 words (7 minutes reading time) by Lancing Farrell

Professor Joseph Drew has posted another of his valuable and prescient videos for local government leaders. His analysis of the financial sustainability of councils in NSW heralds a warning across Australia for councils experiencing rapid increases in expenditure that are not being matched by revenue increases – especially those subject to a rate capping regime. NSW councils are running out of cash to fund operations. The FinPro/Municipal Association of Victoria report in 2022 showed that all Victorian councils except those in metropolitan areas are experiencing underlying deficits and the problem is getting worse.

Professor Drew’s warnings should really be a headline on the agenda papers for every council meeting!

I think part of the challenge for councils in acting on his warnings and advice is the prevalent sense that there is nothing that can be done – councils are at the mercy of forces greater than any they could hope to overcome. In discussions with Professor Drew I have likened it to a movie where a meteorite is expected to hit Earth and no one thinks it can be stopped or deflected.  Half the population are resigned to their fate and having a party, and the other half are sitting in the dark with their fingers crossed hoping it will miss.

Maybe a better explanation is that hopelessness is the feeling that nothing can be done by anyone to make the situation better. People may accept that a threat is real, but that threat looms so large that they feel the situation is hopeless. Helplessness is the feeling that they have no power to improve the situation. I think councils have a strong sense of both.

Well, for those with greater confidence that something can be done (and should be done to protect community interests), here is a list based on the initial advice Professor Drew provides (he is prepared to offer more detailed and specific advice to councils that ask):

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