520 words (6 minutes reading time) by Tim Whistler
Recently, I have been thinking about the dichotomy between effectiveness and efficiency. It is becoming a focal point in assessing how councils perceive and measure their performance.
Peter Drucker’s insights, encapsulated in “The Effective Executive,” draw a clear distinction between effectiveness and efficiency. Effectiveness, he says, is about selecting the right goals and attaining them, with the emphasis on doing the right things. On the other hand, efficiency revolves around optimising available resources to achieve those goals, with the emphasis on doing things right.
Continue readingEffectiveness is doing the right things. Efficiency is doing things right.
Peter Drucker