Local Government Utopia

Two hundred (or so) opinions, essays and observations

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  • Long reads
    • ‘What matters and what works’. Why feasibility is important in local government.
    • Classic paper – ‘Managing Government, Governing Management’. Henry Mintzberg.
    • Classic paper – ‘Managing the public service institution’. Peter F. Drucker.
    • Classic paper: ‘Forget your people – real leaders act on the system’. John Seddon.
    • Managers as designers in local government.
    • Three recent local government leadership pieces from ACELG, MCC and IBAC.
    • Understanding the customer experience in local government.
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Most popular posts

38 – Applying the public value scorecard in local government services. Part 1.

103 – Classic paper – ‘Managing Government, Governing Management’. Henry Mintzberg.

31 – Measures, targets, KPI’s, KRA’s and CSF’s. What are we talking about?

194 – Essay No. 4 – Local government and customer service.

132 – ‘A new theory of value creation for local government’. Do we need one? Part 3 – operations strategy.

77 – Operational excellence in local government. Does it matter?

129 – ‘Postformal’ leadership. Are you the leader simply because you, or others, say that you are?

99 – Value-led management in local government. Some further thoughts.

42 – How do you listen to the ‘voice of the customer’ in local government? It can be done.

15 – Interested in local government management? Four books you should read and why. Part 1

47 – Core services in local government. What are they?

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Recent Posts

  • 225 – Why do we struggle to achieve capital expenditure targets?
  • 224 – Risk taking in local government
  • 223 – Risk management in local government
  • 222 – Execution – the discipline of getting things done. Read it.
  • 221 -The Vanguard method in Australia.

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Top posts – last 48hrs

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  • 107 - Separate, relate and integrate. Redesign operations to meet services demands.

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Links

  • Australian Centre for Excellence in Local Government
  • Flip Chart Fairy Tales
  • John Seddon – the Vanguard Method
  • Pannell Discussions
  • Squire to the Giants
  • Thinkpurpose.com
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