Long reads

Classic paper – ‘Managing the public service institution’. Peter F. Drucker.

Classic paper – ‘Managing Government, or Governing Management’. Henry Mintzberg.

Classic paper – ‘Forget your people – real leaders act on the system’. John Seddon.

Three recent local government leadership pieces from ACELG, MCC and IBAC.

Understanding the customer experience in local government.

Managers as designers in local government.

‘What matters and what works’. Why feasibility is important in local government.

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