57 – Some types of thinking observed in local government.

Posted by Whistler                                                                          580 words

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Image from http://caracaschronicles.com

Convenient thinking. I think this is a preferred way of thinking for many people. It is the easiest. What is the quickest way to deal with this matter? Is there someone else who should be doing it? What is likely to have the least impact on me? Once you start asking these questions, you are well on the way to some convenient thinking. It is most problematic when senior management regularly engage in convenient thinking.

Consequential thinking. This is related to convenient thinking but is more focussed on the possible outcomes from doing something. What could go wrong? Who could be upset? Will it move my career forward? Continue reading

51 – An ABEF OSA. What is it and do you need one?

Posted by Colin Weatherby                                                               900 words

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The Australian Business Excellence Framework (ABEF) provides a systematic way to think about your organisation and its improvement. It identifies seven categories of organisational activity that are systematically analysed when you conduct an organisational self assessment (OSA) to determine the approach, deployment, results and improvement. This examination of approach, deployment, results and improvement is called the ADRI cycle and it is similar to PDCA and other improvement cycles except that it focuses on outcomes not actions. So, that is what it is.

Do you need one? (And, more importantly, what will you get if you have one).

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