182 – Public management, or management in public?

Posted by Whistler                                                          220 words

scaredy cat

I was reminded today of a practice that seems to have crept into local government with the increasing insecurity and risk aversion of top management. It is similar to the concept of ‘risk farming’.

The practice involves your manager avoiding responsibility by setting up meetings for anything that is happening that they sense could have a down side. In the past, a discussion with your manager at your one-on-one meetings would have sufficed. You could let them know what is happening and undertake to keep them informed.

Now, they are likely to ask you to set up a series of meetings involving them and anyone else they can think of who may have an interest in the matter. The purpose is to ‘keep an eye’ on the issue and ‘support’ you in seeing it through. At the meetings you become publicly accountable for your management of the matter.

In the event that the matter blows up, your manager will implicate everyone else involved and they will be witnesses to your failure. Your manager will no longer be held accountable for your performance – after all, there was a whole group of people ‘supporting’ you.

I am old enough to remember when a manager would provide support by encouraging and advising, and by standing by your side when things were getting tough. They don’t seem to be able to get out of the way fast enough now.

As someone said to me recently, when people don’t know something they get sacred and when they get scared their aversion to risk goes up.

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