Posted by Colin Weatherby                                                                         280 words

I posted on a tool that can help to identify gaps in public value creation. This post briefly suggests some actions for each gap.

The first gap between actual performance and operating capacity, or potential performance, is best addressed though organisational processes to improve productivity. Recognising the gap is important and then it is in the hands of the organisation to justify its performance or improve it. Utilising all available operating capacity efficiently is the responsibility of organisational management.

Gap 2 requires something new to happen. It isn’t simply a matter of being more efficient and productive. Continue reading →