Posted by Colin Weatherby 360 words
How long is it since your corporate services team decided to make some improvements to their productivity? Maybe they had to take a budget cut o show some leadership when their Group Manager was asking everyone else to make cuts. Maybe they genuinely think they have produced the same or more value at less cost. Sometimes they aren’t seeking to improve productivity, they are simply complying with the recommendations of yet another internal audit and the opportunity has come up for what seems like greater efficiency. After all, isn’t being more efficient hard to argue with?
Whichever way it happens, the flow on effects are always the same. Someone downstream gets to do more work. Continue reading